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- Small application downloads to your computer to start the support session. During the session, the Technician could be able to fully control your computer. Remember, only accept support from individuals and organizations you trust.
- LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between.
- Beware of LogMeIn and GoToMyPC for Bookkeeping. From Patrick Bonnaure, founder of ProLedge Bookkeeping Services. Whenever one of our bookkeepers has his/her initial meeting with a new client, the topic of how we will access the client’s QuickBooks file is on the agenda.
Some styles failed to load. 😵 Please try reloading this page. While experimenting with the LogMeIn Technician Console a few weeks back, I was sad to discover that the installer did not work with WINE. However, the problem is only with the installer. If you install it on a Windows system (or Windows VM), you can copy the two directories it creates in Program Files to a WINE prefix and run it without issue!
In this tutorial, you'll learn how to integrate LogMeIn with Azure Active Directory (Azure AD). When you integrate LogMeIn with Azure AD, you can:
- Control in Azure AD who has access to LogMeIn.
- Enable your users to be automatically signed-in to LogMeIn with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get a free account.
- LogMeIn single sign-on (SSO) enabled subscription.
In this tutorial, you configure and test Azure AD SSO in a test environment.
- LogMeIn supports SP and IDP initiated SSO.
- LogMeIn supports Automated user provisioning.
Adding LogMeIn from the gallery
To configure the integration of LogMeIn into Azure AD, you need to add LogMeIn from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type LogMeIn in the search box.
- Select LogMeIn from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Configure and test Azure AD SSO for LogMeIn
Configure and test Azure AD SSO with LogMeIn using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in LogMeIn.
To configure and test Azure AD SSO with LogMeIn, perform the following steps:
- Configure Azure AD SSO - to enable your users to use this feature.
- Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
- Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
- Configure LogMeIn SSO - to configure the single sign-on settings on application side.
- Create LogMeIn test user - to have a counterpart of B.Simon in LogMeIn that is linked to the Azure AD representation of user.
- Test SSO - to verify whether the configuration works.
Configure Azure AD SSO
Follow these steps to enable Azure AD SSO in the Azure portal.
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In the Azure portal, on the LogMeIn application integration page, find the Manage section and select single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, the user does not have to perform any steps as the app is already pre-integrated with Azure.
Click Set additional URLs and perform the following steps if you wish to configure the application in SP initiated mode:
a. In the Sign-on URL text box, type the URL:
Your LogMeIn application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes, where as Unique User Identifier is mapped with user.userprincipalname. LogMeIn application expects Unique User Identifier to be mapped with user.mail, so you need to edit the attribute mapping by clicking on Edit icon and change the attribute mapping.
On the Set up single sign-on with SAML page, In the SAML Signing Certificate section, click copy button to copy App Federation Metadata Url and save it on your computer.
On the Set up LogMeIn section, copy the appropriate URL(s) as per your requirement.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to LogMeIn.
- In the Azure portal, select Enterprise Applications, and then select All applications.
- In the applications list, select LogMeIn.
- In the app's overview page, find the Manage section and select Users and groups.
- Select Add user, then select Users and groups in the Add Assignment dialog.
- In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
- If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see 'Default Access' role selected.
- In the Add Assignment dialog, click the Assign button.
Configure LogMeIn SSO
To automate the configuration within LogMeIn, you need to install My Apps Secure Sign-in browser extension by clicking Install the extension.
After adding extension to the browser, click on Set up LogMeIn will direct you to the LogMeIn application. From there, provide the admin credentials to sign into LogMeIn. The browser extension will automatically configure the application for you and automate steps 3-5.
If you want to setup LogMeIn manually, in a different web browser window, sign in to your LogMeIn company site as an administrator.
Go to the Identity Provider tab and in the Metadata url textbox, paste the Federation Metadata URL, which you have copied from the Azure portal.
Create LogMeIn test user
In a different browser window, log in to your LogMeIn website as an administrator.
Go to the Users tab and click Add a user.
Fill the required fields in the following page and click Save.
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LogMeIn also supports automatic user provisioning, you can find more details here on how to configure automatic user provisioning.
In this section, you test your Azure AD single sign-on configuration with following options.
Click on Test this application in Azure portal. This will redirect to LogMeIn Sign on URL where you can initiate the login flow.
Go to LogMeIn Sign-on URL directly and initiate the login flow from there.
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- Click on Test this application in Azure portal and you should be automatically signed in to the LogMeIn for which you set up the SSO
You can also use Microsoft My Apps to test the application in any mode. When you click the LogMeIn tile in the My Apps, if configured in SP mode you would be redirected to the application sign on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the LogMeIn for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.
Once you configure the LogMeIn you can enforce session controls, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session controls extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.